Web Security: May 2008 Archives

Security in recent years is taking on a much more up close and personal style of gunplay than ever before. In our thirst for wanting to see the story behind the story, we are no longer content with a page of HTML telling us what the file is called, what it does and how many hundred registry keys it adds. The steady influx of blogs into the security landscape has allowed spyware hunters and researchers to try new avenues of exploration with regards shutting down the bad guys, instead of simply throwing in a few definitions into a database somewhere.

Frustrated by lack of progress from Governments, law enforcement and civil liberty groups, the gloves are off and people demand justice. From the security researcher to the spare-time blogger, most have discovered that ruthless public exposure and a name-and-shame attitude are two of the most effective tools available when looking to take a bad guy down. The laws, resources and penalties available to hit them with in most cases are severely lacking, and a sizeable portion of miscreants simply don't care about getting into trouble with law enforcement, because they know it's highly likely never going to happen.

However.

This approach can create numerous risks - to the researcher, their websites, the companies....anything and everyone can become a target. At that point, it comes down to a battle of wills - how confident is the researcher that they can expose and shut down the bad actor? If they wobble, even just a little, is retaliation on the cards?

Traditional wisdom dictates that you should never be visible when shutting down a Phish, Botnet, hacking forum or other shady operation. You don't want to become the victim of a DDoS attack needlessly, right? The problem with this approach, is that the bad guy never realises he is being hunted. They just put it down to their host wising up to their activities, chalk it down to experience and move on, setting up shop again in hours, not days.

This solves nothing. Nor does the idea that "If I lay low while doing this, they won't attack me". Plenty of security sites and companies get hit with DDoS attacks and infection files that target their programs and websites quite randomly and arbitrarily. If someone is going to whack you, they'll do it anyway. So why not get there first? To me, the proactive and aggressive approach is the only one that works. Everything else is a poorly applied bandage just waiting to be torn off.

With this in mind - and as blogs spill into more and more corporate environments (how many security companies now have a blog? It's probably easier to list the ones that don't) - it's interesting to observe how previously "neutral" companies (in terms of not making a big, direct public stink about someone or something) now have to adapt to tackling the bad guys on a personal level, through the medium of their blogs. I'm lucky - I've always done things in this manner so there is no need to update my approach and change my writing style. Recently though, I saw one security blog (which shall remain nameless) write about a problem with a website and they seemingly refused to actually name the site in question, even though the issue was something as basic as spam pages.

This troubles me. Every blog post carries a risk. The more upfront, the more forthright, the more critical of whatever it happens to be talking about, the greater the chance that someone, somewhere, is going to be annoyed. But do we really need to be so twitchy about what we post that we won't even do something as basic as name the site in question where this spam is taking place? Isn't that actually putting the very users of that site at risk through not telling them that there's an issue there?

Clearly, this was a blog where the corporate line is weighing down on the specifics of what can and can't be posted - and that's fine. Not everyone is going to take risks and put themselves in the firing line for the sake of some random blog post somewhere. Perhaps they have other means and methods of communication better served than their blog to get the word out. Ultimately though, it does make me wonder what use the blog is if hampered by red tape, overly zealous self-censorship and (in some cases) not even the ability for readers to leave comments and interact with the writer.

You find yourself asking, well, what's the point of writing about an issue but not actually addressing it?

As the number of security blogs continues to grow - and more and more people realise the stakes keep being raised with regards naming and shaming of the bad guys, I'm looking forward to seeing how the blogs at the more corporate end of the scale adapt and survive. Do companies actually want bad guys turning up on their sites and threatening them? Emails containing death threats (I think I'm up to three now)? Denial of service attacks hovering over their heads? How far do they want to push their blog to both expand readership and develop new ways of taking down hackers, with the trade-off being that they then open themselves up to an endless series of inventive (and probably not very pleasant) attacks? Is it worth it? Should they just forget the whole blog thing right now and walk away, not wanting the trouble?

There is the risk that the looser, more Indie blogs will just keep cranking up the level of expectation with regards the content posted, while the blogs necessarily straitjacketed from being too wild or zany revert to a list of a hundred or so registry keys or (worse) fold altogether because nobody reads them anymore. I personally think there's room for both, but I also think that if you have a security blog - corporate or otherwise - you have a duty to tackle any and all issues head on, whether it be spilling the beans on something that needs fixing, hackers that need whacking and end-users that need protecting.

Dancing around the fire solves nothing. Plunging in head first, however, tends to get results - as long as you don't mind a few scorch marks...

At 3 pm today, I was in my office working on my expense reports. A colleague here at FaceTime popped his head in and said "you do your expense reports during work hours?"

 

What exactly are work hours?

 

For professional workers, there is no such thing any more. That's pretty clear to me, as I get ready to post this around 9 pm. Joe McKendrick over at the FastForward blog thinks so too.  The lines between work and personal life continue to blur. Expense reports, employee reviews, press releases, product plans... they all need to get done, and it doesn't really matter when you work on them. My guess is that if employers started saying "your work hours are 8 to 5" there would be a lot less work accomplished. No one at FaceTime would ever attempt to define my work hours, for this very reason.

 

Thumbnail image for bigstockphoto_Basketball_121866.jpgIn contrast, though, my neighbor told me recently that the NCAA Web site was blocked by his employer during March Madness - so he called in sick on a Thursday to watch a day of college basketball from home since he couldn't get to it while at work. 

 

Scenarios like this play out in companies all over the world every day. And when employers block or put limits on what their employees can do, does it really solve the problem?  Or create a bigger one?

 

We've seen time and time again that users will continue to do what they need and want to do.  Take something as simple as setting email size restrictions - users will find a work around, either using their personal Web mail or a file transfer via IM. Are you better off with that outcome?

 

According to Wordtracker, over the last 100 days there were a little over 20 Google/Web searches related to "block facebook."  Presumably a combination of IT Managers, parents and educators are looking for information about how to restrict access to social networking. 

 

But contrast that with the 359 searches by users looking to "unblock facebook."  In total, more than 10,000 searches were made in the same period related to unblocking websites, social networking sites, using anonymizers, proxies and other related searches. 

 

We're always socializing. We're always working.  And users will always look for the work around when they are cut off from either.

 

FaceForward Authors

Kailash Ambwani
President and CEO
Brian Babin
Director of Product Management
Christopher Boyd
Sr. Director of Malware Research
Frank Cabri
Vice President of Marketing and Product Management
Eric Young
Director of Field Engineering Services

May 2008: Monthly Archives

May 2008

Sun Mon Tue Wed Thu Fri Sat
        1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31

About this Archive

This page is a archive of entries in the Web Security category from May 2008.

Find recent content on the main index or look in the archives to find all content.

Comment/Trackback Policy

This site supports an open comment policy. Rude, wasteful, off-topic, privacy-intruding or libelous comments will be deleted. Comments will remain open unless abused.