In a classic case of the "cobbler's kids" we at FaceTime, who are dedicated to enabling businesses to benefit from Web 2.0 technologies, find ourselves lagging in the adoption of some of those same technologies!
In the daily grind of running an emerging company (tracking product milestones, meeting prospects and customers, assuaging investors) it is easy to lose sight of the long term value of real-time communication and collaboration. These technologies help shorten decision cycles, foster better communication - both internal and external - and, as a result, lead to higher sales and lower cost.
But, they do require investment. Of time, people and money. Why not wait till later? Do we really need to do this now?
Well, you're already doing it. Or rather, your user base is already using these tools. In our latest annual Greynet Survey we found that 74% of enterprise end-users were using one or more public instant messaging networks from work.
In fact over half of the enterprise users we surveyed were using more than eight Web 2.0 applications (what we call greynets) - IM, P2P, video, etc. - at work. According to the Pew Research Center, fully two thirds of Americans between the ages of 18 - 29 use social networking sites. These are the new workers of today, and they are bringing these tools into the enterprise.
While these technologies deliver multiple benefits, they also pose a variety of risks: new channels for malware attacks, unmonitored data leakage, and potential compliance/e-discovery violations. The challenge for IT managers is how to leverage the benefits of these tools and platforms while securing against myriad risks inherent in their use.
That is where FaceTime comes in. Our mission is to enable our customers to leverage the benefits of Web and unified communications by delivering security, management and compliance across the broadest set of enterprise, consumer and Web 2.0 applications.
I would love to hear what you are doing with these technologies, what your concerns are and how FaceTime can help you meet them.
I look forward to collaborating with you!
Kailash
My company is also called face time.. very similiar to yours.. take care and good luck:
http://youtube.com/watch?v=54CSrBi8op0